Shipping Policy
Shipping and Delivery Policy :
Once our system processes your order, your products are thoroughly inspected to ensure they are in perfect condition. After passing the final round of quality checks, they are carefully packed and handed over to our trusted delivery partner.
Our delivery partners will bring the package to you as soon as possible. If they are unable to reach your provided address or deliver at a suitable time, they will contact you to resolve the issue.
All the confirmed orders of India are usually shipped within 3-4 business working days (except Sundays and public holidays). Once shipped, they'll be delivered to you within 5-7 working days (except Sundays and public holidays).
All the International orders (Except South Africa) are usually shipped within 3-4 business days (except Sundays & public holidays). Once shipped, they’ll be delivered to you within 20-25 business days (except Sundays & public holidays & depending on the courier partner availability). Likewise, we always send all our International orders with required documents, we cannot guarantee the shipping ETA because of the import authority rules & polices differ from country to country.
While we strive to avoid delays, during Mega Sale events, dispatches may be delayed due to increased volumes. When purchasing any product/ physical good, You agree to provide us with a valid email, phone number and shipping address, as well as valid billing information.
Estimated delivery time may change due to the customer’s geographical location, shipping destination, product availability, and courier partner’s delivery time & location. A standard shipping charge is applied to all orders.
We are currently not accepting Cash On Delivery (COD) orders. In case of one or more defective products in your order, please register a single complaint as the return/replacement will be arranged only once.
We advise the customers not to accept any tampered or damaged packages. While we make reasonable endeavor's in ensuring that purchased Products are delivered to you in a timely manner and within the timeline notified to you, you accept and acknowledge that the delivery may be delayed on account of:
a. Logistical issues beyond our control;
b. Unsuitable weather conditions;
c. Political disruptions, strikes, employee lockouts, etc.;
d. Acts of God such as floods, earthquakes, etc.;
e. Other unforeseeable circumstances.
In such events of delay, we shall make reasonable attempt to inform you by writing to your email ID and/or mobile number registered with us.
We disclaim all liabilities that may arise on account of our failure to inform or notify you of delays in the delivery of purchased Products on Our website.
Further, we shall be under no obligation to compensate you for any claim that may otherwise arise on account of delay in the shipment or delivery or use of the purchased Products.
We are not responsible for any damage caused after delivery. Shipment costs and dates are subject to change from the costs and dates You are quoted due to unforeseeable circumstances. For any questions, concerns, or disputes, You agree to contact Us in a timely manner at the following: fairdealdiscount@gmail.com.
We endeavor to engage Logistic Partners, employees, agents with the highest regard for ethics and integrity; and behave in a fashion that exudes thorough professionalism, competence and good mannerism.
For the sake of abundant clarity, it is stated that any ill-mannerism, impoliteness, discourtesy or offensiveness shown by the third-party delivery executives or the employees, agents, personnel of the Logistic Partners is beyond our control and any issue arising between you and the delivery executive or an employee, agent, personnel of the Logistic Partner will have to be resolved by the you, independently.
You agree and acknowledge that you will not hold us responsible or require us to settle, mediate or resolve any disputes between you and the third-party delivery personnel delivering the Products to you.
It is clarified that we engage third party service providers to effectuate deliveries of the Products and hence, we do not guarantee the accuracy or correctness of the tracking status and the status may be subject to inconsistencies arising out of time-lags in updating the information and/ or other technical difficulties which are not in our control.